Click to view our other publications
& Career Guide
Year in Review
WSI Course &
Course and Career Guide
OTEN Course and Career Guide : 2010 OTEN Course and Career Guide
6 TAFE NSW -- Western Sydney Institute -- OTEN Course and Career Guide 2010 Refunds Refund of the TAFE NSW fee or Concession fee A refund of the TAFE NSW fee or Concession fee may be given in the following exceptional circumstances: • you have over paid • you enrolled in a course that has been cancelled by OTEN • you have paid the TAFE NSW fee but now receive Youth Allowance or Austudy commencing within two weeks of your enrolment date or the dispatch of your learning materials • you are ofered and accept a place in a course at University or at the same/another TAFE NSW campus within the first three weeks of enrolment • you enrol in a course only to repeat a failed unit but are then granted a pass in that unit by the result review process • you apply within four weeks from your enrolment date and have not actively participated in your studies (See Active participation section for more information) • you made full-year payment and withdrew or completed your course with OTEN or another TAFE NSW college before 27 June 2010. You may be eligible for a refund of the Semester 2 TAFE NSW fee • the campus delegate is of the opinion that you would be unreasonably disadvantaged if you were not granted a refund. For example, if you meet with a serious misadventure and you were unable to continue with your enrolment Your request for a refund must be in writing, addressed to the OTEN Refunds Committee. Active participation is... • submitting an application for recognition of prior learning • accessing activities and unit support pages on the Online Learning Support (OLS) website • submitting assessments • attending practical sessions, if applicable • attending exams or tests • completing units or making satisfactory progress in learner support There is no refund of the OTEN Student Materials and Handling Charge. Refund of course related charges A refund of course related charges may be given: • if OTEN cancels a practical or workshop • if you paid for a practical or workshop and notify OTEN within a minimum of seven working days of your inability to attend. If OTEN outlays payment for services which are non-refundable, the student will incur the cost and only a refund of any remaining monies will be issued • in exceptional circumstances. You need to support your request, in writing, to the Head Teacher A refund will not be issued: • if materials, equipment or resources received remain the property of the student • after a practical or workshop, if you do not attend or do not give adequate prior notification TAFE PLUS fee There are no refunds once you are enrolled. However, a substitute delegate may participate. If OTEN cancels a course your fee will be refunded.
2011 OTEN Course and Careers Guide