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OTEN Course and Career Guide : 2010 OTEN Course and Career Guide
9 Your rights and responsibilities It is a condition of enrolment with OTEN that you actively participate in your studies. Active participation means submitting an application for recognition of prior learning, accessing activities and unit support pages on the Online Learning Support (OLS) website, submitting assessments, attending practical sessions, if applicable, attending exams or tests and completing units or making satisfactory progress in learner support. If you do not participate, future enrolment applications may be declined. OTEN will do its best to ensure that you have the opportunity to complete your course within the time frame, subject to satisfactory participation. However, OTEN reserves the right to withdraw any course, o er a replacement course or alter dates for the whole or part of the course. TAFE NSW strives to provide you with the opportunity to study, learn and develop skills in a safe and supportive environment. When you enrol, you agree to follow TAFE NSW instructions and rules. Your rights and responsibilities are provided in the Student Guide and Diary and on the Online Learning Support (OLS) website. If you use TAFE NSW internet websites or use computers that are the property of TAFE NSW, you must abide by the TAFE NSW Internet and Email Services Code of Expected User Behaviour. If you do not follow TAFE NSW regulations in regard to behaviour, there is a range of disciplinary actions which may be followed, including suspension from study. More information is available in any TAFE NSW library. Your privacy and protection of personal information When you enrol at TAFE NSW, the collection, storage, use and disclosure of the personal information you provide is protected under the Privacy and Personal Information Protection Act 1998 and will only be used as outlined in the Student Privacy notification which you agree to when you enrol. Any health information provided is protected under the Health Records and Information Privacy Act 2002. We protect your personal and private information and will not disclose it without your approval. The Freedom of Information (FOI) Act 1989 gives you the right to access many documents held by NSW government agencies including TAFE NSW. We allow you to access your information and make corrections if necessary. For more information, call the Department's Freedom of Information (FOI) and Privacy Unit on (02) 9561 8151. Anti-discrimination and vilification It is unlawful for a person to do anything publicly that could encourage or incite hatred, serious contempt or severe ridicule against you or others on any grounds. If you feel you have been discriminated against, contact your teacher or a TAFE NSW counsellor. Making a complaint TAFE NSW seeks to resolve di culties, grievances and complaints in a prompt, impartial and just manner, and we hope that most complaints can be dealt with informally. If you have a problem or wish to make a complaint, you may report it to any sta member, verbally or in writing. There is a Complaint Form available online from our website at www.oten.edu.au or from teaching and customer service sta .
2011 OTEN Course and Careers Guide